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| A Word from YOUR Business Continuity Sponsor... July 28, 2010 by Brian Zawada |
Senior-level sponsors of business continuity programs have spoken. And here's what they wish you'd do...
As Published in the July/August 2010 Issue of Continuity Insights Magazine |
| Plan Do Check Act (PDCA) – How it Applies To Business Continuity June 30, 2010 by Jacque Rupert | The business continuity industry has heard a lot about Plan, Do, Check Act (PDCA) recently. Nearly every emerging standard is following this approach, from BS 25999 and NFPA 1600 (2010 edition) to the new American business continuity standard being created by ASIS. However, there seems to be a lot of confusion about what PDCA is – and what it means for business continuity. This article breaks down the components of a PDCA approach to business continuity, with a focus on which activities will provide your organization’s program the most value. |
| Twitter: Business Continuity in 140 Characters or Less May 26, 2010 by Christopher Burton |
What do CNN, Dalai Lama, FEMA, and Avalution all have in common? All embrace social media in the form of Twitter to interact with users and share breaking news. Displaying topics ranging from H1N1 and Haiti to the best local cup of coffee, Twitter has created a new baseline for effective and efficient communication. With the ease of use and scalability that social media provides, organizations are looking to understand how social media not only fits into their marketing and branding efforts, but also their business continuity capability. |
| Great Ideas: The Top Five Questions to Ask Your Critical Suppliers April 19, 2010 by Brian Zawada |
As Published in the March/April 2010 Issue of Continuity Insights Magazine
It seems as though a growing number of organizations are finally getting around to assessing their critical suppliers’ business continuity capabilities.
The most common approach used to perform this activity is a survey. Unfortunately, surveys often go unanswered, especially long ones. And in many cases, survey questions are written in such a way as to be open to interpretation.
Considering ever-present time and resource constraints, it is essential that surveys – or even interviews – be streamlined. And here’s how to do just that.
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| PS-Prep – Myth or Fact March 16, 2010 by Brian Zawada |
Having attended a number of conferences recently – many of which were focused on topics other than business continuity and disaster recovery – I’ve found that the amount of discussion regarding PS-PREP has increased substantially over the past 2+ years. In addition, as more and more professionals and organizational disciplines are being made aware of PS-PREP-related developments, concern and skepticism increases. And, unfortunately, because of the unknowns that remain – as well as the raw emotion on display by those adamantly opposed to this effort – few people walk away from presentations understanding what this effort is all about. The purpose of this article is to not only describe what PS-PREP is today and where we think it’s headed, but most importantly, to dispel (or possibly confirm) some of the rumors out there that may be getting in the way of organizations carefully evaluating the possible benefit that may result. |
| Preparedness: Standard of Care Expectations May Be On The Rise February 23, 2010 by Courtney Bowers |
There has been significant discussion regarding the ‘standard of care’ implications associated with a lawsuit against Pendleton Memorial Methodist Hospital (and their corporate parent, Universal Health Services of Pennsylvania), in which the family of Althea LaCoste, 73, “alleged that the hospital was negligent for having inadequate emergency power systems, evacuation plans and floodwater protection.”1 These allegations stemmed from the hospital’s generators failing during Hurricane Katrina, which ultimately led to the death of LaCoste (who had been admitted for congestive heart failure and was on a respirator).
So, as many have asked, why is the hospital being held accountable in what seems to be a catastrophic natural disaster in which they did not have control? |
| Service Spotlight: Benchmarking to Support Informed Decision-Making February 10, 2010 by The Avalution Team |
A number of organizations have halted or significantly curtailed their investments in preparedness measures over the past two years, which includes staffing and solutions investments. As the economy recovers and organizations rediscover their obligations specific to business continuity, how can those personnel with responsibility for business continuity build a business case for investment or reinvestment – time and funding? |
| Trend Analysis: Juggling Information Security, Business Continuity and Overall Preparedness February 09, 2010 by Christopher Burton |
Today’s business vocabulary is filled with buzzwords such as “information security”, “business resiliency”, “business continuity” and “disaster recovery”. Most professionals would agree that these concepts are all critical to the long-term success of the modern organization, but who should assume the responsibility of managing it all – or should a single role manage it all? One current trend amongst organizations of all sizes and industries is to combine information security and business continuity in an effort to safeguard against any type of business interruption. This perspective will provide you with insight into business continuity management and the current trends associated with combining business continuity with other disciplines, including information security. |
| NFPA 1600 2010 Edition: What You Need to Know January 28, 2010 by Jacque Rupert |
NFPA 1600 is a “Disaster / Emergency Management and Business Continuity” standard published by the National Fire Protection Association that was originally released in 1995. In January 2010, NFPA announced the release of its triennial edition of the NFPA 1600 standard. The 2010 edition has changed significantly – organizationally and in its content.
This article summarizes the major improvements in the 2010 edition of NFPA 1600, in order to assist organizations in determining how the changes will help them achieve a more comprehensive, better-performing business continuity program. |
| Data Breaches: A Sidewalk Sale of Consumer and Personal Information December 08, 2009 by Christopher Burton |
Data breach is a growing risk for organizations of all sizes and from all industries. The number of reported data breaches in recent years has skyrocketed, and their cost can be devastating to an organization’s reputation and finances. In addition, effectively responding to a data breach is far more complicated than simply sending a mass mailing to affected customers notifying them of the occurrence. Given the potential impact of a data breach on an organization, cross-functional awareness and preparedness are a necessary addition to an organization’s business continuity program. Continue reading to learn what a data breach is and why your organization needs to be prepared for one. |
| Risk Assessment Purpose and Pitfalls November 11, 2009 by Ryan Hutton |
Fire, flood, swine flu, power loss, severe storms, workplace violence, supplier loss, and a myriad of other events threaten the very existence of organizations large and small. Risk management and business continuity professionals are challenged with addressing these threats, with an equal focus on mitigation and continuity planning. Today’s executive demands an equal focus on proactive risk mitigation, as opposed to an exclusive focus on reactive response and recovery planning. A proper, value-added risk assessment process provides a method to bring structure, clarity and focus to the mitigation aspect of the risk management effort. This article aims to make the case for risk assessment process execution and the role it plays in building the foundation of solid risk management, as well as some of the more common risk assessment pitfalls to avoid. |
| Why is DRI Speaking Out Against Organizational Certification? November 02, 2009 by Robert Giffin |
Over the last few months, DRI has spent a lot of time spreading a message of caution with regard to organizational certification. Their article on this topic was published in the last issue of DRJ (Are You Really Prepared? Who Says So?), it was the topic of a recent webinar (October 29th), and has also been the message delivered by their executive director in several small group meetings.
What’s interesting about this PR blitz is that the only business continuity standard currently available for organizational certification in the US is British Standard (BS) 25999. The federal government is developing a voluntary certification program (as mandated in law PS 110-53), but that won’t be available for some time. As a result, DRI’s motivation to encourage the status quo is unclear. |
| Planning AND Awareness AND Execution October 28, 2009 by Brian Zawada |
As Published in the September/October Issue of Continuity Insights Magazine
I received an e-mail right before the editorial deadline for this issue that made me scrap my original column idea and go in a different direction. That e-mail went something like this: |
| What Business Continuity Planners Need To Know About Virtualization September 22, 2009 by Robert Giffin and Stacy Gardner |
All business continuity professionals should be aware of an important new technology that is quickly changing the way many IT organizations operate. Virtualization has become increasingly popular in recent years, enabling IT organizations to reduce costs and recovery times. Avalution takes a closer look at this technology and how it can help disaster recovery. |
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