Our Guarantee & Client Satisfaction

See what our clients have to say about our team’s creativity, quality of work and professionalism!

Our Guarantee

Avalution is unique in the consulting industry because we back up our commitment to each client with a Guarantee. We pride ourselves on building strong relationships with our clients and becoming a long-term resource and partner. Our commitment to every client is so strong that we now offer a complete satisfaction guarantee to ensure each client receives the expected value from our services.


THE GUARANTEE

Our work is guaranteed to the complete satisfaction of the client. If the client is not completely satisfied with our services, we will, at the client's option, either waive professional fees or accept a portion of those that reflects the client's level of satisfaction.

Client Satisfaction

Avalution specializes in business continuity and IT disaster recovery consulting, outsourcing, and software solutions for organizations in both the public and private sectors. We approach each project as a unique experience, which requires creativity and an ability to listen to best identify and meet our clients’ needs.

To ensure that we meet the expectations of each client, we ask our clients to complete a short satisfaction survey at the close of each engagement. This survey gives our clients a means to provide feedback to better enable us to meet their needs in the future. We also feel it is important to share this information with our potential clients. We hope this information helps you get to know us better.

Our clients were asked to rate our performance on a scale
from 1, strongly disagree, to 10, strongly agree.

Updated: Quarterly   |   Last Updated: June 2017   |   Date Range: 2010 - Present

Question 1

Avalution's people were accessible.

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Question 2

Avalution was clear and concise in their communication and listened well to what we had to say.

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Question 3

Avalution’s consultants demonstrated a good understanding of our business and related well to our people.

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Question 4

Avalution anticipated our needs and took initiative.

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Question 5

Avalution exhibited creativity in their proposed solutions.

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Question 6

Avalution provided timely services and deliverables that were high quality and customized to fit the unique needs of our organization.

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Question 7

Avalution’s solutions were actionable and eliminated unnecessary complexity and jargon.

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Question 8

Avalution was an easy firm to do business with.

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Question 9

My assigned Avalution Project Manager exhibited the level of expertise and professionalism expected, and I would be open to working with him/her again if the opportunity presented itself.

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Question 10

My assigned Avalution Consultant exhibited the level of expertise and professionalism I expected and I would be open to working with him/her again if the opportunity presented itself.

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Question 11

I would recommend Avalution to a colleague or business partner looking for assistance with business continuity and disaster recovery.

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About Business Continuity


About Avalution

Explore Business Continuity 101

Business Continuity 101 answers the most common questions we receive about business continuity and explores the key planning activities and outcomes that drive success.


Avalution Recognized as a Leader by Gartner

Avalution has again been positioned as a Leader for Catalyst in Gartner's July 2017 Magic Quadrant for Business Continuity Management Program Solutions, Worldwide. View the Release.

Quick Connect


Quick Connect

Business continuity and IT disaster recovery planning is all that we do.
If you’re looking for assistance with building or improving your program, contact us today!


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