Professional Services

Business Continuity and IT Disaster Recovery for Professional Services Organizations

Avalution has helped numerous professional services organizations successfully overcome their business continuity and IT disaster recovery challenges. If you’re looking for assistance with building or improving your business continuity program, contact us today.

BUSINESS CONTINUITY AS UNIQUE AS YOUR ORGANIZATION

We’re a professional services firm just like you, so we understand the necessity to deliver superior client service regardless of the situation. We also understand the importance of developing and implementing business continuity strategies that are rooted in proven methodologies yet align to the flexible nature of your business and the unpredictable threat environment. Whether your organization is a law firm, consultancy, architecture firm or any other type of organization in the diverse range of specialty professional service, Avalution’s planning approach will ensure that the most valuable assets of your firm – your people, processes, intellectual property, technology, and client data – are protected during any type of disruptive incident. Are you ready to get started? Let's connect!

A FLEXIBLE APPROACH

Professional services organizations are a blend of corporate process (e.g., human resources, payroll, accounting) as well as service and project delivery functions. Avalution will focus on ensuring the continued delivery of service and project delivery functions while emphasizing those corporate functions that would play a key role in recovering from a disruptive incident. Further, since many of your personnel may be equipped to operate from client locations, home, or an office, customized continuity planning with a focus on communication is essential for success. We’ll utilize a flexible approach to business continuity planning adapted for your organization that can handle a disruptive incident regardless of where your staff may be.

PROTECTING YOUR MOST VALUABLE ASSETS

Your professional service firm is dedicated to providing superior client service. So are we. We recognize that the most important asset of any professional service organization is its people (and their expertise). Protecting your people, emphasizing safety, and being able to meet your client obligations even during periods of high absenteeism is of paramount importance. We also recognize that technology plays a significant role in providing service and meeting client demands. We can help examine dependencies, assess possible recovery gaps, and recommend strategies that your organization can implement to safeguard itself. Our holistic and tailored approach will help to ensure service delivery can continue regardless of what your organization may face. Let us show you how!

PROJECT EXAMPLES

  • Global, Non-Profit Education Support EntityCollaborated with internal business continuity personnel to assess the current-state program, develop an improvement road map, align program activities to the BS 25999 standard, and achieve certification (one of the first to do so in the United States). Maintained an on-going partnership with business continuity personnel to provide annual exercise and disaster recovery testing support, provide crisis management training to executive management and facilitate the improvement of crisis management documentation. Result – Certified to BS 25999 with a best in class business continuity program, the organization was not only better prepared to respond to and recover from a loss of key resources, but also positioned as an industry leader with resiliency and continuity as a competitive advantage.
  • Global Non-Profit Services Provider to Constituents in Developing NationsCreated an organization policy to plan for and respond to a crisis at an overseas location that was used to integrate current local emergency response plans with a coordinated global response. Generated a structured plan for organizational leaders to implement during a crisis to ensure personnel safety and provide resources to project personnel executing the response. In addition, evaluation of the policy and plan were tested through a table-top exercise which familiarized the organization’s crisis management team members with their roles and the decisions which would need to be made in a crisis. Result – A centralized, coordinated plan to respond to emergencies in overseas operations to protect personnel, the organization’s reputation and ensure operational resiliency.

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Business continuity and IT disaster recovery planning is all that we do.
If you’re looking for assistance with building or improving your program, contact us today!


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